Get the Freshservice dealLooking at Freshservice? It's Freshworks' ITSM tool — an intuitive service desk with ticketing, asset and incident management, a service catalog and no-code workflow automation, designed to be far simpler to run than legacy ITSM. Start with a free trial.
This page covers Freshservice pricing, who it suits, and the main alternatives.
Current Freshservice offer
Freshservice offers a 21-day free trial of the full platform, then per-agent monthly pricing across Starter, Growth, Pro and Enterprise tiers that add automation, asset management and advanced governance as you scale.
No fabricated coupon here — the value is a free trial of a modern, easier-to-run ITSM platform.
Expiration: The free trial is time-limited; paid pricing is set by Freshworks and can change. Confirm current pricing on Freshservice's site. Source: Freshservice's official pricing page.
How to claim the Freshservice deal
- 1Open the official linkUse the button on this page to start your free Freshservice trial.
- 2Set up your service deskConfigure ticketing, categories and SLAs.
- 3Add assets & workflowsTrack assets and automate approvals with no code.
- 4Pick a planChoose the tier that fits your team and needs.
Freshservice pricing
Freshservice is priced per agent per month by tier, with a free trial. Figures are indicative for 2026 — confirm current pricing on Freshservice's site.
| Plan | Monthly | Annual | What you get |
|---|---|---|---|
| Free trial | $0 (21 days) | — | Full ITSM platform to evaluate |
| Starter / Growth | from ~$19–49/agent/mo | Cheaper annually | Ticketing, service catalog, automation, asset management |
| Pro / Enterprise | from ~$95+/agent/mo | Cheaper annually | Advanced automation, governance and integrations |
What is Freshservice?
Freshservice is a cloud IT service management platform from Freshworks. It covers ticketing, incident and problem management, a self-service portal and service catalog, IT asset management, and no-code workflow automation.
Its appeal is modern ITSM without the weight: it delivers ITIL-aligned capabilities with a far gentler learning curve and setup than legacy platforms like ServiceNow.
Freshservice features
Freshservice pros & cons
Who Freshservice is best for
Freshservice vs the alternatives
How Freshservice compares with the ITSM tools people weigh against it.
| Feature |  Freshservice |  Jira Service Mgmt |  ServiceNow |
|---|---|---|---|
| Best for | Easy modern ITSM | Dev-adjacent teams | Enterprise ITSM |
| Free trial | Yes (21 days) | Free tier | Demo |
| Setup effort | Low | Medium | High |
| Asset management | Strong | Add-on | Strong |
| Entry price | ~$19/agent | Free–$$ | Enterprise |
Freshservice alternatives
Freshservice deal — frequently asked questions
Does Freshservice have a free trial?
Yes — Freshservice offers a 21-day free trial of the full ITSM platform so you can set up ticketing, assets and workflows before paying. After the trial, it's priced per agent per month by tier.
How much does Freshservice cost?
Freshservice starts around $19–49/agent/month for Starter and Growth tiers, rising to roughly $95+/agent/month for Pro and Enterprise, cheaper billed annually. Confirm current pricing on Freshservice's site.
What is the difference between Freshservice and Freshdesk?
Freshservice is for internal IT service management (ticketing, assets, ITIL workflows), while Freshdesk is for external customer support. Choose Freshservice for your IT/employee service desk and Freshdesk for helping customers.
What is the best Freshservice alternative?
Jira Service Management if your IT team sits close to developers, ServiceNow for enterprise-scale ITSM, and Freshdesk if you actually need customer support rather than internal IT.
