About Wati
Wati is a WhatsApp Business API platform that gives small and mid-sized teams a shared inbox, broadcast messaging and no-code chatbots for sales and support on WhatsApp.
It's built for businesses that do a lot of customer conversation on WhatsApp and have outgrown a single phone β multiple agents, automated replies, and campaigns to opted-in contacts.
The honest list
What we love
οΌPurpose-built for WhatsApp sales and support
οΌShared inbox that scales past a single phone
οΌNo-code chatbot builder for automation
οΌBroadcasts and templates for campaigns
οΌFree trial to test before subscribing
Watch out for
βWhatsApp conversation charges from Meta are billed on top of the subscription
βWhatsApp-only β not a multi-channel helpdesk
βHigher volumes and features push you to pricier tiers