12 tools
Help ScoutFree · from $50/mo4.6Support that feels like email, not tickets — the shared inbox customers love answering and teams love working in.
WebiOSAndroid
Shared inboxHumanSMB
PylonNewFrom $59/seat/mo4.6The B2B support system of record — manage customers across Slack, Teams and email with AI that drafts every reply.
Web
B2BSlackRising
IntercomTop ratedFrom $29/seat/mo4.5The AI-first customer service platform — its Fin agent resolves a huge share of chats before a human ever sees them.
WebiOSAndroid
AI agentMessengerSaaS
FrontFrom $19/seat/mo4.5The collaborative inbox for teams that live in email — shared drafts, internal comments and SLAs on every thread.
WebMacWindowsiOSAndroid
Shared inboxEmailTeams
PlainNewFrom $29/seat/mo4.5Support built for B2B and developer tools — API-first, fast, and designed around Slack-connected customers.
Web
B2BDevelopersAPI-first
ZendeskTop ratedFrom $19/agent/mo4.4The enterprise standard for support — ticketing, help center, AI agents and reporting that scales to thousands of seats.
WebiOSAndroid
TicketingEnterpriseAI