12 tools
★ Editor's pickHelp ScoutSupport that feels like email, not tickets — the shared inbox customers love answering and teams love working in.View tool →
What is Help Scout?
Support that feels like email, not tickets — the shared inbox customers love answering and teams love working in.
Shared inboxHumanSMB
Customer Support4.6/5Free · from $50/mo
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What is Pylon?
The B2B support system of record — manage customers across Slack, Teams and email with AI that drafts every reply.
B2BSlackRising
Customer Support4.6/5From $59/seat/mo
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What is Intercom?
The AI-first customer service platform — its Fin agent resolves a huge share of chats before a human ever sees them.
AI agentMessengerSaaS
Customer Support4.5/5From $29/seat/mo
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What is Front?
The collaborative inbox for teams that live in email — shared drafts, internal comments and SLAs on every thread.
Shared inboxEmailTeams
Customer Support4.5/5From $19/seat/mo
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What is Plain?
Support built for B2B and developer tools — API-first, fast, and designed around Slack-connected customers.
B2BDevelopersAPI-first
Customer Support4.5/5From $29/seat/mo
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What is Zendesk?
The enterprise standard for support — ticketing, help center, AI agents and reporting that scales to thousands of seats.
TicketingEnterpriseAI
Customer Support4.4/5From $19/agent/mo
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